BT Cloud on a domain joined pc - does not work

[stevedr56]

Hi,

I work from home and use a PC which is joined to a windows domain.  The issue I have is that BT Cloud will not run if I am logged in to my domain.  This does not make any sense as I need the BT Cloud sync to share files/pictures among my family.  I do not need BT Cloud for work as I have 1TB of cloud space with Microsoft for that.

So, how can I get BT Cloud to work properly when I am logged in to a domain in my own home?

Any helpful suggestions  appreciated.

regards

Steve

[DavidM]

Hi @stevedr56 and welcome to our community.

I'd like to get our Cloud specialists to look at this so we can get the correct advice for you. I'll need so details so I'll drop you a private message now. 

Cheers

David