Hi,
Since I have had my broadband connection restored after a physical line fault and my Broadband account checked as part of the service repair I now have BT Parental Controls set to Light filtering despite My Security settings from MyBT saying the BT Parental Controls are OFF. Any sites to do with Alcohol or cigars etc. are blocked either with an address that starts bt.blockpage =filter light or I get the following message:
Secure Connection Failed - Error code: SSL_ERROR_NO_CYPHER_OVERLAP
I have reset my router, cleared my cache, updated my browser, switched off BT Web Connect previously, and even gone as far as switching ON BT Parental Settings and adding exception sites to allow access to no avail. At the moment the BT Parental Controls are OFF and I should be able to get to any sites I choose but instead I get the message above.
Any pointers, phone numbers to contact BT gratefully received as I really want to get to the bottom of this once and for all. Prior to my broadband service failing physically a couple of months back, I've never had this issue in all the years I have been a BT Broadband customer. Thanks in advance.
