BT WiFi app not accepting password

[Bob1001]

@NeilO  Thank you very much, I have changed it and everything is working now. It is a shame BT did not send out an email telling us that the original ID would no longer work or even to flag it up when logging on to "My BT"

[NeilO]

Hi, @Bob1001 no problem, I'm glad I was able to help. The recommendation to change the BT ID to an email was around 10 years ago and if I remember correctly there were pop up prompts after logging into MyBT at the time.

Thanks

Neil

[gg30340]

See link

What's my BT Wi-fi password or username? | BT Help

[Thomasm5again]

Still had problems using email address, so used my BT account detail which worked - login to myBT.com and its shown top left in the format GBxxxxxxx in my case. Happy wifi!