Can I download my BT cloud content in one go ?

[adrianrobertallen]

Can I download my BT cloud content in one go ?

I will be leaving BT shortly as my BB provider, I will need to download my content that is on the BT cloud, 

Is it possible to download the whole lot , as one, rather than having to select folders and subfolders individually.

thanks everyone for any thoughts

[GeoffSmith · Accepted solution]

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@adrianrobertallenwrote:

Can I download my BT cloud content in one go ?

I will be leaving BT shortly as my BB provider, I will need to download my content that is on the BT cloud, 

Is it possible to download the whole lot , as one, rather than having to select folders and subfolders individually.

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Two methods :

1) Use Selective Download, at as high a level as your Backup settings will allow - search this Forum for how .

2) In the Desktop app click on the 'Download from Cloud' icon. This is the easier method, but might not be as stable for a large number of files.

[RobbieMac]

Hi @adrianrobertallen

Thanks for your post and welcome back!

Just to follow on from @GeoffSmith's post above; here is the link to the help page with full info on how to download your BT Cloud content >> How do I download files, folders and devices from BT Cloud? <<

Thanks,

Robbie