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Message 1 of 3

Cancel Hybrid service

When I was ordering my new fibre package I had to wait 10 days to get the fibre line fitted so the sales girl offered my the EE HYBRID set up for £7.99 a month and she said just to cancel it when my fibre line was fitted which was on Friday there but I cannot find anywhere to cancel the Hybrid service and where to send the device back to (well I take it I have to) !! Can someone let me know ?? Thanks 

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Message 2 of 3

Re: Cancel Hybrid service

Call customer service 0800.800.150 to cancel and request a returns bag.

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Message 3 of 3

Re: Cancel Hybrid service

Hi @mickymannis and welcome to our community.

If the 150 guys can't help I'll be happy to lend a hand. Please check your inbox for my message and drop me a reply if you need to.

Cheers

David

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