cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
536 Views
Message 1 of 4

Cannot turn on Parental Controls

Don't know if anyone has come across this issue before, I was checking out the features I have with my broadband and decided to turn on Parental Controls to see how they work...however each time I try to enable it it brings back an error:

Server error please try again Error while saving your changes. Please try again

I've tried a few time and still no avail, wondering if there could be a server side issue with my account that I can't enable this feature.

Any advice/help would be appreciated 🙂

0 Ratings
Reply
3 REPLIES 3
505 Views
Message 2 of 4

Re: Cannot turn on Parental Controls

@NiGhT_RaVeN13 I'm sorry you're getting an error when managing your parental controls, we'll be happy to raise a fault to get it fixed. I'll send you a private message so you can get in touch with your details.

Thanks

Neil

0 Ratings
Reply
501 Views
Message 3 of 4

Re: Cannot turn on Parental Controls

Neil, that’s great! You can send a message and I’ll forward my details to see what can be done.

Thanks

0 Ratings
Reply
482 Views
Message 4 of 4

Re: Cannot turn on Parental Controls

@NiGhT_RaVeN13 That should be with you now.

Neil

0 Ratings
Reply