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Message 1 of 4

Cannot turn on Parental Controls

Don't know if anyone has come across this issue before, I was checking out the features I have with my broadband and decided to turn on Parental Controls to see how they work...however each time I try to enable it it brings back an error:

Server error please try again Error while saving your changes. Please try again

I've tried a few time and still no avail, wondering if there could be a server side issue with my account that I can't enable this feature.

Any advice/help would be appreciated 🙂

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3 REPLIES 3
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Message 2 of 4

Re: Cannot turn on Parental Controls

@NiGhT_RaVeN13 I'm sorry you're getting an error when managing your parental controls, we'll be happy to raise a fault to get it fixed. I'll send you a private message so you can get in touch with your details.

Thanks

Neil

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Message 3 of 4

Re: Cannot turn on Parental Controls

Neil, that’s great! You can send a message and I’ll forward my details to see what can be done.

Thanks

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Message 4 of 4

Re: Cannot turn on Parental Controls

@NiGhT_RaVeN13 That should be with you now.

Neil

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