Cant download my photo albums

[Michael_D]

Thanks again @bikeit 

Do you have many photos in each album? I know its not ideal but it was just to see if you were able to download them individually or in batches?

Michael

[bikeit]

I have 12 albums, i have managed to download 9 of the albums, but not matter what i try i cannot get the other albums to download, one album has 12 photos in it the rest have around 70 or 80 photos or videos.

[Christopher_G]

Have you tried downloading them through both the BT Cloud app and through the BT Cloud desktop website, @bikeit?

Chris

[bikeit]

Tried both, the only way i can now get them to download is one at a time. its going to be a long night 😂

[Michael_D]

Oh no @bikeit 

Did you manage to get any joy doing it that way?

Michael