Cloud Error MBB3-06

[MichGreen]

I'm trying to access my cloud account (created before the Oct 22 cut off) but I get the message "BT Cloud is no longer available. Error MBB3-06"

I've reset my password, and have a current BT broadband account.

Any ideas what the error means? I've got loads of photos stored on the cloud

[DavidM]

Hi @MichGreen and welcome to our community.

Thanks for posting about your cloud access, sorry you're having problems. I can check what's happening with this. I've dropped you a private message so send over the details and we'll take it from there.

Cheers

David