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Email not verified
Just got bt broadband and trying to get onto mybt app, but going round in circles because although have set up ID, email and password when I try to log in I keep getting email not verified message. Anyone know how to solve this issue..
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Re: Email not verified
Are you able to log onto your MyBT using the MyBT button in the menu bar at the top of this page?
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Re: Email not verified
I have just re-read your post.
Since July 2022 New BT Broadband customers no longer have the option to set up an BTMail email account
You stated that you have set up a BTID along with email and password. Was this a BTMail email account or an email address from another email service?
If you were previously a BT Broadband customer and it is a BTMail address from that account have you tried logging onto your MyBT from that time.