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Message 1 of 2

Xbox gamepass

Hi 

I recently upgraded to fibre 900 and was told I would get 12 months gamepass free.

Couldn't add on website so spoke to bt on the phone last week who filled iut a webform and said I would recieve a code within 7 days. 

7 says has now passed and I have not heard a thing. Anybody else had this problem?

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Message 2 of 2

Re: Xbox gamepass

Hi @Shanem24co 

Welcome to the community.

The guides should have said that it can take up to 7 working days, rather than just 7 days. When was it that you spoke to the team?

Michael

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