Error Message MBB3-04

[staker]

I'm getting error MBB3-04 when i try to view my BT Cloud contents, can you please advise what I do to rectify the problem.

[highnoon1966]

Since migrating my broadband from BT to EE I am unable to log onto my BT Cloud account, I keep getting a "sorry there way aproblem, please try again later. Error code MBB03-04" message. I thought people who migrated would still keep ther BT Cloud access or is it some other unrelated issue? 

[kema01]

Same problem any solutions?

[staker]

Kema01 I've heard nothing yet but others who have queried similar (but not quite identical errors) have received responses by PM so I hope we get a similar response.

[kema01]

Fingers Crossed.

I deleted my widows BT cloud program, but now get "503 Service Unavailable No server is available to handle this request."  when I try to download the latest version. Another problem!!!

[DavidM]

Hi @staker and @kema01 and thanks for the posts.

Sorry you're having problems with your Cloud access. I'm sure we can help. I've dropped you both a private message so you can get in touch so please send over the details and we'll take it from there.

Cheers

David

[staker]

@DavidM   Thanks for your response but further action doesn't seem to be necessary as I've just logged in with no problems.  Don't know why it didn't work before or why I got the error message, nothing's changed and I've done nothing but everythings seems to be now working fine.  Your offer of assistance though was very much appreciated.

@kema01   Hope your problem gets as easily resolved as mine!

[DavidM]

Thanks for the update @staker .

Cheers

David

[VKB]

Got this error just now (Feb 25th).  Was there a resolution to this?

[stephen3252]

Hi

I am also getting error message MBB3-04 when trying to launch BT cloud on my PC - how do you solve this

Thanks