Fibre speed

[downlands]

My BT not testing fibre speed

[Carlusha]

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@downlandswrote:

My BT not testing fibre speed

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MyBT has been seriously injured due to a bad release update!

Try this beast :  https://speedtest.btwholesale.com/ 

[downlands]

The BT openreach  tester will not test my personal  fibre account 

[Colin_London]

Unfortunately the website test is an end to end test. It doesn’t test just to the hub as the app test used to do.

[Carlusha]

As stated the MyBT has been broken due to a bugged release.

[imjolly]

The link posted by @Carlusha  will give you a speed test or you can try fast.com

[downlands]

Can you advise when the bug will be rectified please?

[imjolly]

@downlands 

This is a customer help customer and your post does not go to BT so you could  try CS 03301234150 but I doubt they will have any idea of timescale of fix

[Colin_London]

You are assuming it’s a bug, and not a deliberate degradation.

[Carlusha]

@Colin_Londonwrote:

You are assuming it’s a bug, and not a deliberate degradation.

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It is a bug. The Moderators have confirmed this and the release is under investigation. You can find this on other topics.