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New phone line connection, very slow internet speed

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Hi, 

We recently moved business premises, the place we moved to didn't have a phone line. We have had open reach come and connect us and they have installed a new master switch. 

We have a brand new home hub 6. The router is receiving 1.15 Mbps downstream and 448.00 kbps upstream. And we have no phones connected.

I have one PC connected so far and are getting 66ms ping, download .63mbps and .37 mbps according to the bt speedtest with a wired connection.

Does anyone have any ideas about what could be wrong? 

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Message 2 of 2

Re: New phone line connection, very slow internet speed

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@samba987 

As a BT Business customer you need to post on the BT Business forum.

https://business.forums.bt.com/

This is the BT Residential Forum.

Thanks

 

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