BT Cloud

[yiiceali]

We changed numbers within BT (over 30 year account) and was told it wouldn't affect the current BT cloud.

I'm unable to access my files pictures.

[DavidM]

Hi @yiiceali and welcome to our community.

Sorry you're having problems with the cloud. Are you using the same log in details? When you changed number was it a switch to digital voice?

Cheers

David