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Message 1 of 4

Re: Xbox Game subscription

Hi there,

Also experiencing issues trying to add Game Pass to my account after taking out a new deal with BT that had the promotion available. Tried the phone instructions in the below error message but the options don't work.

NGoutcher_0-1709483939327.png

 

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3 REPLIES 3
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Message 2 of 4

Re: Xbox Game subscription

Hi @NGoutcher and welcome.

Sorry you're having problems claiming the xbox pass. Have all the orders etc closed?

Cheers

David

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Message 3 of 4

Re: Xbox Game subscription

Yep everything’s closed.

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Message 4 of 4

Re: Xbox Game subscription

Thanks for confirming that @NGoutcher 

I'll take a look at this for you. I've sent you a message so check your inbox and drop me over the details.

Cheers

David

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