Hi there,
Also experiencing issues trying to add Game Pass to my account after taking out a new deal with BT that had the promotion available. Tried the phone instructions in the below error message but the options don't work.
Hi @NGoutcher and welcome.
Sorry you're having problems claiming the xbox pass. Have all the orders etc closed?
Cheers
David
Yep everything’s closed.
Thanks for confirming that @NGoutcher
I'll take a look at this for you. I've sent you a message so check your inbox and drop me over the details.
Cheers
David