After receiving notice we had to uninstall Mcafee and replace with Norton - followed instructions - keeps saying we have Mcafee on the Mac - research all the different solutions given on this and other forums - still will not let me install Norton
what do i do now ?
You don't say which version of MAC you're running,
Mac® Operating Systems
Current and previous two versions of Mac OS.
SafeCam features are not supported.
Ref: Important updates to your virus and password prote... - BT Community