Hi, I bought a xbox gamepass 1 month code and now it says that my account is managed by bt and I cannot cancel my subscription. I called microsoft and they told me that BT should be responsible of unlinking my microsoft account.
I'm not a BT customer so I'm unable to access to any account settings to unlink it.
Can you help me?
I just signed up in my xbox account and used a gamepass code bought in a website. Now my xbox account is linked to a bt account that is not mine.
I think my situation is the same as the one this user posted: Solved: Unlink BT from Xbox Game Pass account - BT Community