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Why wont parental controls turn off

I have tried turning parental controls off a few times.  each time i get email confirmation but they remain in place.   I have rebooted the router but this has not helped. 

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Re: Why wont parental controls turn off

Hi @kjb7 We'll need to report a fault for that. I'll send you a private message so you can get in touch with your details.

Thanks

Neil

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