Xox Ultimate Game Pass - system down down for maintenance

[jello53]

Hi, I'm having problems claiming a free 12 month Xbox subscription following an upgrade to full fibre. Tried a number of times to claim it but the system seems to constantly be down for maintenance. Can anyone assist with this please?

Thank you!

[MikeN73]

Ive just got off the phone to BT who tell me Game Pass Ultimate is no longer available via BT. Not happy. A bit of a warning wouldve been good

[jello53]

I suspect the person you spoke to was mistaken. BT are still promoting Gamepass Ultimate on the website and also on the deals page for new customers.

[MikeN73]

Both agents i spoke to couldn't find it under my account and neither could i . That's what is really p ing me off.

[MikeN73]

Ive just Googled GPU through BT , clicked the "sign in to add Xbox GPU " and nothing appears. Im glad that i amy be getting assistance through here as its mystifying why i can't find it via the normal channels.

[jello53]

Can anyone help me with claiming this please? Thanks.

[criostoir]

I'm having the same problem.

[NeilO]

Hi @jello53 & @criostoir I'll send you both a private message so you can get in touch with your details.

Thanks

Neil