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parental control setting
Hi, everyone, I tried to set up the parental control and received the confirmation email from BT, however, it is doesn't work, and I still can access the prohibited website, I have phoned and discussed with customer service over 20 minutes but it cannot fix, please help . Thank you so much.
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Re: parental control setting
Have you tried accessing the site on a different device or after restarting your device since the controls were set up.
See link about Parental Controls.
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Re: parental control setting
Hi, thanks for your help, but it still not function after reset the phone of my wife and mine .😟
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Re: parental control setting
I have notified the moderators of the forum about your problem. Once they have read this they may be able to help. They will advise you by posting on this thread.
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Re: parental control setting
Hi @Neil13 and welcome to our community.
Sorry you're having problems with the parental controls. If you've followed all the advice on the link posted by @gg30340 (thanks for raising this) and it's still no working then we'll be happy to help. Please check your inbox for my message and drop me a reply with the details.
Cheers
David