Just received a BT Box Pro as part of an upgrade to Fibre. If I pause when viewing and then resume viewing, all is OK. If I pause then fast forward to "catch up", it starts playing and then after a few seconds changes to a blank screen with no sound. Pressing OK tells me what should be playing but nothing else. If I go to the home page I need to select another channel before I can switch back to the channel I was viewing. Is this normal operation or is it a faulty box?
With my older box, after pausing, I could just fast forward through adverts etc, until I had caught up with the delay, and then continue viewing as normal. Very frustrating.
Thanks
