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Message 1 of 3

BT TV Box Pro - return to live view

Just received a BT Box Pro as part of an upgrade to Fibre.  If I pause when viewing and then resume viewing, all is OK.  If I pause then fast forward to "catch up", it starts playing and then after a few seconds changes to a blank screen with no sound.  Pressing OK tells me what should be playing but nothing else.  If I go to the home page I need to select another channel before I can switch back to the channel I was viewing.  Is this normal operation or is it a faulty box?  

With my older box, after pausing, I could just fast forward through adverts etc, until I had caught up with the delay, and then continue viewing as normal.  Very frustrating. 

Thanks

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Message 2 of 3

Re: BT TV Box Pro - return to live view

Depends on your definition of "normal". Clearly it shouldn't happen but it does for at least some, including me.

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Message 3 of 3

Re: BT TV Box Pro - return to live view

Thanks

 

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