BT TV Box

[adeshaz]

Power cut earlier today now only 1 blue light on the box and you view starts loading and then light goes red and it starts again

I have followed all the other stuff on resetting 

new box

[NeilO · Accepted solution]

Hi @adeshaz I'm sorry about the delay getting back to you, did you manage to get this sorted?

If a factory reset hasn't worked a replacement box would likely need to be arranged. 

Neil