I would not be at all surprised to find that this sort of thing is happening. A similar thing has been going on with BT Mobile and EE Mobile for well over a year now. We know that BT Mobile is supposed to be closing ( as is Plusnet Mobile) but they still have separate billing systems. It all seems a very chaotic way of handling things by trying to entice customers over to another part of the BT group by offering them things that are not available to them where they currently are, but continuing to run the same products alongside one another.
We’ve still got another 7 months to go on our broadband and tv contracts and we’re out of contract on BT Mobile. If we decide not to go with BT or EE for broadband that rules out tv with them anyway and we wouldn’t get a decent deal by moving to EE Mobile in that case anyway. I didn’t expect the move over to EE for residential customers to be handled in this way, but I shall be monitoring things closely over the coming months.
