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Message 11 of 46

Re: Bt tv ee rebrand

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@jas20001978 no because BT own EE and the EE brand will become the consumer face of BT Group 

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Message 12 of 46

Re: Bt tv ee rebrand

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Well if that’s correct then I shall ride out the contract and switch to a local supplier.

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Message 13 of 46

Re: Bt tv ee rebrand

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What a funny thing to say. It’s literally the same company. These are just brands, not companies.

And you’re happy enough to give them your money when it’s under the BT brand.
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Message 14 of 46

Re: Bt tv ee rebrand

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I’ve been with BT for possibly 20 years. Had an extremely bad experience with EE which would sour anybody’s mouth. 

As far as I know BT had no interest in EE when I signed up to BT in our new build in 2012. 

It’s not a problem are new OGI local supplier offer very competitive prices with eero 6 Wi-Fi pro equipment with 6 mths free. 

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Message 15 of 46

Re: Bt tv ee rebrand

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BT bought EE in early 2016.

Each to their own, just an odd reasoning from you.
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Message 16 of 46

Re: Bt tv ee rebrand

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Tbh i find ee much better than bt regarding customer service . They actually call you when they say they will.  I found the whole thing at bt painful. Very happy with ee

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Message 17 of 46

Re: Bt tv ee rebrand

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Things appear to be moving forward. 

My EE app updated yesterday and now under my orders it refers to a tv service and track tv order. 

 

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Message 18 of 46

Re: Bt tv ee rebrand

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Yes i have there apple 4k box(yet to use it as on holiday)  with tnt sports.  I had a text saying if you would like to upgrade to any of our great tv packages call 150 from your mobile.  If i click on upgrade my tv on the app it just takes me to broadband options so cant be ready as yet . 

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Message 19 of 46

Re: Bt tv ee rebrand

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Screenshot_20230811_104557_Chrome.jpg

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Message 20 of 46

Re: Bt tv ee rebrand

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I don’t see how it could be grounds to break contract. You’d likely be grandfathered your current deal and pricing for some time - as was the case with the old BT TV packages.

Aside from administrative, cosmetic and any new products, this is a rebrand, not a buyout.

There’s no way to know which platform will replace which, or how each process will work.

I’d say it’s unlikely they’ll want to impede BT’s positive reputation by not using ‘the best of’ each part.