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Solved! Go to Solution.
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Re: Bt tv remote not working at all, except to put box on and off
Hi @mikeinlyme and welcome to our community.
Sorry you're having problems with your remote. Have you tried changing the batteries? Which set top box do you have? What have to tried to resolve this?
Cheers
David
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Re: Bt tv remote not working at all, except to put box on and off
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Re: Bt tv remote not working at all, except to put box on and off
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Re: Bt tv remote not working at all, except to put box on and off
18 months and it was working OK on Friday.
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Re: Bt tv remote not working at all, except to put box on and off
Thanks @mikeinlyme
I think it's worth changing the batteries. If that doesn't help let me know.
Cheers
David
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Re: Bt tv remote not working at all, except to put box on and off
Just the same. The box does nothing except mute and turn on /off
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Re: Bt tv remote not working at all, except to put box on and off
Thanks for checking that @mikeinlyme
We'll need to get this looked into for you so I've dropped you a private message so you can get in touch.
Just a heads up, we're really busy right now so it's taking longer than usual to reply but once you send in the details we will get to you.
Cheers
David
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Re: Bt tv remote not working at all, except to put box on and off
Please don't post personal details on a public forum @mikeinlyme . Just reply to my private message with the details.
Cheers
David
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