Bug I haven't encountered exactly before, viewing experience ruined by it

[MartinJSUK]

Recorded Indycars at Detroit from Sky Sports F1 , 5pm-8pm via NowTV on a Sagemcom RTIW317. Started watching on return home at 7.50. Recording showed 2 seconds before cutting out. tried again, same result. Tried again but pressing Skip 15 seconds in the hope of avoiding the glitch. Programme skipped through to live, which was the winner being interviewed. Thanks a bunch. Is this an issue anybody has encountered previously? Is there a workaround? It's a very frustrating experience to have programmes ruined like this, I pay quite a lot for the subscription.

[MartinJSUK]

This one was never resolved. Frustrating.

[Midnight_Voice]

@MartinJSUK 

Have you done similar since and had it work OK, suggesting that this was a one-time glitch?

[naylor2006]

I cant find that model of TV box, is that an older BT TV box or something?

Probably just a device failure to be honest, even the new EETV Pro box catches me out sometimes with skipping to live.

[Midnight_Voice]

@naylor2006  

RTIW387, probably what @MartinJSUK meant, is the Pro box.

[naylor2006]

Great spot @Midnight_Voice 

In which case @MartinJSUK yes I have experienced this once or twice.

[MartinJSUK]

387, correct. Maybe I should just accept that these things are going to happen every now and then, but it's still frustrating. My memory is telling me that the earliest PVR boxes from 20 years ago were more reliable than this, though I may have misremembered. This exact fault hasn't happened again since, though I still have different issues sometimes, engineer visit booked for Thursday.

[naylor2006]

The most use that Engineer can do is swap the box and probably recommend you use ethernet if you are using wireless.....

Ive been caught out a couple times by recordings just failing with just "There was an error", yeah but with what? I recorded a couple of the england games and when I loaded up the box and selected the recording it just went straight to live revealing the score, even though the program and therefore recording hadnt finished yet, it should have just started from the beginning.

Still its better than video +

[MartinJSUK]

It's depressing that the boxes are still so bugged after so long. Maybe the newer ones are better? The modern TV infrastructure feels poorly set up for sports fans, especially those who live in a flat so would have to pay extra for a dish - most streaming-only services have very patchy program ranges, and watching NowTV through BT is a buggy experience.

[naylor2006]

FWIW I have one of the newest EETV Boxes, (as of Feb 2024) and I had no extra issues with it then Ive ever had with a Sky Box, or indeed with the Virgin V6 box which is by far the worst I ever had to use.