Connecting TV to BT pro box

[Attheend]

I have discovered my new TV does not have an ethernet connection. Previously the TV was connected to the mini-connector via internet and there is also an aerial connection. The TV manufacturer is closed for the weekend. Is there any way to connect without the ethernet? Attheend stands for at the end of my tether and I certainly am.

[Hunter2660]

Can't you connect via wi-fi?

[Midnight_Voice]

@Attheend 

Settings/Network/WiFI, or whatever the equivalent path is on your TV.

(Tell us the make and model, and we can tell you exactly how to get there).

Then type in the SSID and Password of the router.

You should be able to find what these are from a label on the router, perhaps on a little pull-out plastic shield.

Very similar to setting up the Box Pro, which you have instructions for in an earlier posting.

But be aware that while it is useful to have the TV on your network, this forms no part of setting up the Box Pro to work on the TV.

[Attheend]

• An engineer is being sent out. Will keep you informed if you wish. Thanks very much.

[Midnight_Voice]

@Attheend 

You could still usefully inform us of the make and model of the TV right now, in advance of an engineer being sent.

I just looked up Mini Connector, and it is indeed what BT and EE have taken to calling what we used to know as PLAs. I didn’t know that 😢

If your new TV does indeed not have an Ethernet connection, this rules out the use of these, so it is important to independently confirm the absence of one on this TV.

But as I said earlier, getting the TV onto your WiFi is irrelevant to connecting the Box Pro; the Box Pro is successfully connected to the TV when the HDMI cable is in place between them.

Is your problem that you are trying to use these Mini Connectors to connect to the TV, when you should actually be plugging the Ethernet cable from the remote end Mini Connector into the Box Pro, not the TV?

[Attheend]

Cello C3220F.  The mini adapter that is next to the TV has lost its lights. One of the community advisers who had an official capacity with BT said when this happened to disconnect both, plug them into a double socket next to each other then turn on the sockets. If both then had 2 blue lights then plug them back into their places reconnect and turn on.

[Attheend]

That was several years ago.

[Attheend]

Do you think I should have another go at connecting the box?

[Midnight_Voice]

@Attheend 

Yes - and the advice for re-pairing the Mini Connectors is still valid, so do that first,

[Midnight_Voice]

@Attheend 

The absence of an Ethernet connector on the C3220F is explained by it not being a Smart TV.

So no WiFi either.

On balance then, it’s a good thing that all the Box Pro requires of it is an HDMI input 😛