Green Button (watch from start)

[zulu17]

Just curious - Anybody experienced the green (watch from  the start) button attempt but not succeeding to launch the iPlayer on BBC channels?  Not a great inconviennce as I was able to go via an alternative route (red button and restart programme).

[Midnight_Voice]

@zulu17 

Repeatedly, or just a one-off? I’ve seen it a couple of odd times on a Samsung 32” 5 Series, with no EETV kit involved.

And I’ve just tried it again on that TV, and it worked fine.

[zulu17]

@Midnight_Voice  only this lunchtime  - but repeated attempts ( and i did restart box in between )  and I did try a second BBC channel with same result in case it was related to live broadcast ).  As  red button /rewatch worked  I wasn't particularly inconvienced

[BillyM]

@zulu17 I had it happen once this week when I tried to restart the 6 o'clock news. I managed to watch from start by going into the iplayer app. Not had it happen before or since (so far)

[Bluemoon1]

• @zulu17 @BillyM @Midnight_Voice   Just tried it on Bbc1 / 2 and News channel same result on all, it didn't load BBCI Player. It tried to but just went back to live BBC . ( Using BT PRO box ). Worked fine via the TV but not via the box..Maybe a problem with Pro Box.  

[edbostan]

Tried just now to restart BBC News without success. Press Green button the i-player screen shows but still shows live pictures. It used to restart but not now.

[edbostan]

Just pressed the red button to acheive a restart. Great fix.

[Midnight_Voice]

@edbostan @zulu17 @Bluemoon1 @BillyM 

Sightings confirmed here.

The green button, on the Box Pro, currently doesn’t work.

The red button, though, brings up some further programme suggestions, with beneath them a Reststart programme option than when chosen, does go to the iPlayer as the green button would.

A further workaround is Pause/START AGAIN, the third option below the timeline.

[ney]

Have so far not seen this happen on my 6 week old Samsung 43inch Q60D TV when watching via the TV but have seen it happen twice on my BT Youview non pro box.

@Midnight_Voice the BBC are thinking about phasing out their red button service at some point.
Already its been reported that the red button service dont work with new Freely TVs.

[northshields]

I must admit that I have just started having this problem on the BT TV Box Pro. I wonder if there has been a recent software update that has interfered with this function.