<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
Have box set up to get all channels via broadband, getting 6011 or 6023 error on all channels (been working ok for at least six months). Can stream via apps ok, so it can’t be my broadband connection to the box?
