@Markpacitti have you done a factory reset on the mini box to see if that works?
- Unplug then reconnect the mains power to the box. A red light should appear
- Press and hold the down arrow button on your remote control until you see ‘Enter Maintenance Mode Y/N’ at the bottom of the screen
- When you see this, press the standby/power button on the box. You need to press the standby/power button within five seconds, otherwise you’ll need to start from step one again
- After a few seconds you’ll see the ‘Maintenance Mode’ menu. Choose and select Factory reset using the arrow buttons
- The reset will take a few minutes. Once done, you’ll see the first-time set-up screens. Just follow the on-screen instructions to complete the reset.
Thanks
Neil
