@davidfox89
Whereas your Now account on the Now app on your EE Pro or other YouView box will be automatically set to your BT/EE Now account, this is not true of the Now app on all the TVs, streaming sticks, tablets, smartphones, PCs and other devices you may have that support the Now app.
It is necessary, when these act like you don’t have a Now account, to log in with the username and password that you have been given for the Now account on your YouView box.
Which may involve dodging round the QR code that Now helpfully supplies for people buying new Memberships, but doesn’t help existing users try to log on, of which there must be many, many more occurrences. Go figure 😢
Some Now app logins, such as those on TVs, are persistent, and will be remembered by the device, just as long as you don’t log out of the Now app, or reset the TV. (Because there are such devices, I recommend setting a Payment PIN on your Now account that only you know, to prevent any attempts by others with access to them buying new Memberships, whether by accident or design).
Other logins, such as those on tablets and smartphones, need to be repeated each time you log on, the tick box saying ‘Keep me logged in’ having no force.
There is no limit to the number of devices you can set up your Now account on, save the limit of the number of Now-supporting devices that you actually own. The number of apps that you can simultaneously watch on though is three if you have Boost, and one otherwise.
(Plus subscribers otherwise limited to one app can also watch the live Now channels on their YouView box, as long as they get the one app going on a different device first, unless the different device is another YouView box, when they can start app and live in either order. Clear? 😛)
—————————————————————————————————————
*** Longtime YouView box owner, BT Broadband customer, finally an EE TV subscriber ***
