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Message 1 of 4

Missing Apps

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Since having my pro box, I don’t have either YouTube or my Samsung internet app. I’ve done channel search and factory reset to no avail. I would really be grateful for any help thanks.

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Message 2 of 4

Re: Missing Apps

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Are these apps that are available on your Smart TV rather than the Pro Box? 

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Message 3 of 4

Re: Missing Apps

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@Elaine1251 

YouView boxes have notoriously never had the YouTube app, and certainly wouldn’t be carrying a Samsung app.

Like @NigelB72 , I wonder if you are misremembering apps that were, and probably still are, available on your smart TV, assuming you haven’t changed that?

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*** Longtime YouView box owner, BT Broadband customer, finally an EE TV subscriber ***
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Message 4 of 4

Re: Missing Apps

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Thank you so much- they are both there!  I’d totally forgotten about Smart Hub on my tv - I’m getting on a bit and not very technical minded.