Missing Apps

[Elaine1251]

Since having my pro box, I don’t have either YouTube or my Samsung internet app. I’ve done channel search and factory reset to no avail. I would really be grateful for any help thanks.

[NigelB72]

Are these apps that are available on your Smart TV rather than the Pro Box? 

[Midnight_Voice · Accepted solution]

@Elaine1251 

YouView boxes have notoriously never had the YouTube app, and certainly wouldn’t be carrying a Samsung app.

Like @NigelB72 , I wonder if you are misremembering apps that were, and probably still are, available on your smart TV, assuming you haven’t changed that?

[Elaine1251]

Thank you so much- they are both there!  I’d totally forgotten about Smart Hub on my tv - I’m getting on a bit and not very technical minded.