NOW TV

[Gizmo1748]

Currently I have an independent NOW TV package.  I have used an old BT box for some years without a problem but yesterday swopped it for a later model and with some programmes the picture keeps breaking up, but only so far with NOW TV.  My current contract is due to expire and I was going to take up an offer of including NOW TV in my package but am concerned if there is an issue with NOW TV as it is something we watch regularly.  Any comments/help please? Ta. 

[JohnC2]

Hi @Gizmo1748, thanks for posting, and sorry some channels are breaking up for you. 

As you have replaced the box please check that the Software and Apps are up to date versions. 
Did you get the Box from BT and which box is it? 

Cheers

John

[Gizmo1748]

Still looking into this. Will have to report back. Sorry. Ta for your help so far.

[Les-Gibson]

I've just cancelled BT TV mainly because committing to a 24 month contract on a product I can get on a Pay As You Go basis direct from the suppliers just didn't appeal, especially given the impending increases.