Picture Issues

[Brucemeister5]

Which channel number is BBC1 HD on? Do you have 1 and 101 channel numbers or just 1.

[Tel2]

New Pro Box & Router arriving in the next couple of days & a TV Expert coming on Monday.

Watch this space as the only thing left is to move the Router into the same room as the TV !

Tel

[Tel2]

001 for BBC1

[Brucemeister5]

@Tel2 Ok, so you don’t have channel 101 on your set up then?

[Tel2]

My Box is set-up for HD/Ultra Channels until I get used to the BT Menu.
Tel

[Brucemeister5]

@Tel2 Ok, I appreciate that. So there’s no aerial connected to the box at all?

[Tel2]

Correct.

Terry

[Tel2]

EE have taken the case over & they do not believe my Pixalation Issues are due to Hardware Issues.

They advise I wait for the TV Expert who visits Monday.

Jackal Recording pixelated last night.

On Freeview @ the moment which is Perfect,

Tel

[Brucemeister5 · Accepted solution]

@Tel2 You could watch The Jackal on catch up on the NOW app and see what happens then. Your recording would have been through multicast but it’s via unicast on the NOW app. 

[Brucemeister5]

@Tel2 No, that’s not the solution. Your box is in IP mode which means that all of your live channels are multicast. There is no distinction between subscription channels and Freeview channels in that respect. You appear to have a problem with your live channels.