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Message 41 of 49

Re: Picture Issues

Which channel number is BBC1 HD on? Do you have 1 and 101 channel numbers or just 1.

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Message 42 of 49

Re: Picture Issues

New Pro Box & Router arriving in the next couple of days & a TV Expert coming on Monday.

Watch this space as the only thing left is to move the Router into the same room as the TV !

Tel

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Message 43 of 49

Re: Picture Issues

001 for BBC1
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Message 44 of 49

Re: Picture Issues

@Tel2 Ok, so you don’t have channel 101 on your set up then?

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Message 45 of 49

Re: Picture Issues

My Box is set-up for HD/Ultra Channels until I get used to the BT Menu.
Tel
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Message 46 of 49

Re: Picture Issues

@Tel2 Ok, I appreciate that. So there’s no aerial connected to the box at all?

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Message 47 of 49

Re: Picture Issues

Correct.

Terry

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Message 48 of 49

Re: Picture Issues

It sounds like you're setting up for an exciting test with the HDR football match! To ensure optimal picture quality, I recommend double-checking all connections, especially your broadband speed. 500 Mbps should be more than enough for HD streaming, but placement of your BT extenders is key for consistent signal strength. If you're seeing issues during the match, it may help to reboot the box and check your display settings to confirm HDR is enabled. Enjoy the game, and I hope your setup passes the test!

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Message 49 of 49

Re: Picture Issues

EE have taken the case over & they do not believe my Pixalation Issues are due to Hardware Issues.

They advise I wait for the TV Expert who visits Monday.

Jackal Recording pixelated last night.

On Freeview @ the moment which is Perfect,

Tel

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