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Message 11 of 19

Re: BT box keeps going into maintenance mode

will do, will report back.
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1,983 Views
Message 12 of 19

Re: BT box keeps going into maintenance mode

Hi @markgrant0 

Please do and if you notice any adverse behaviour in the meantime post back as soon as happens and we'll assist from there.

Thanks

Stuart 

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Message 13 of 19

Re: BT box keeps going into maintenance mode

@StuartH box appears to be fine, however its use has been very limited the last 10 or so days. Will keep an eye and report back. Due to limitations with available network connections ive had to move the cat5e back in to the switch and then the box connects to that switch. 

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Message 14 of 19

Re: BT box keeps going into maintenance mode

Hi @markgrant0, thanks for the update and I know you'll need to test it for longer to ensure the issue is resolved.

Cheers

John

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Message 15 of 19

Re: BT box keeps going into maintenance mode

And it’s back, been a good run but as it was previously 🤦‍♂️

 

had to hard reset/pull the power every day since Saturday 

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Message 16 of 19

Re: BT box keeps going into maintenance mode

Thanks for getting back @markgrant0 .

Are you still connected via cable?

Cheers

David

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1,687 Views
Message 17 of 19

Re: BT box keeps going into maintenance mode

Yeah nothing has changed set up wise

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Message 18 of 19

Re: BT box keeps going into maintenance mode

Thanks for the quick reply @markgrant0 .

We'll need to take a closer look at this so check your inbox for my message and drop me over the details.

Cheers

David

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Message 19 of 19

Re: BT box keeps going into maintenance mode

thanks, replied now

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