Source and More on BTTV Pro box remote

[dephead2004]

I find that pressing these two buttons on the remote does nothing at all. Both would be quite useful. Am I doing anything wrong?

All other functions work correctly with TV ( Panasonic) working in harmony together.

Many thanks

[JohnC2]

Hi @dephead2004, sorry these buttons are not working on your remote control. 
Have you tried resetting your remote - Press the Home and 9 buttons at the same time. Hold down the buttons until the LED around the BT icon flashes purple three times.
Have you replaced the batteries?
Did the buttons work ok previously?

Cheers

John

[dephead2004]

Hi JohnC2,

I'll try your suggestion, thanks

In fact they've never worked and I had to look up what they were for . Then I thought that'd be useful to change HDMI inputs.

Batteries seem fine as everything else works as expected w/o fault. 

In fact I rather like the whole remote and indeed the BTTV Box Pro system

[dephead2004]

So I rebooted the remote as per the suggestion and "More" now works ,but unfortunately "Source" selection still doesn't help.

Is it possible that the command from the Remote is not working with the TV to select the source? If so are there any manual codes that can be applied for a Panasomic TX32CS510B?

[dephead2004]

@JohnC2

Do you think the remote is faulty, John?

[BillyM · Accepted solution]

@dephead2004 Have you checked the Settings on your BT Pro Box? Under Bluetooth Remote section, Control Volume and Source should be set to TV (not Set Top Box).

[DavidM]

Thanks for trying that @dephead2004 , sorry it hasn't worked.

Can you try @BillyM advice and let us know how you get on?

Cheers

David

[dephead2004]

Thanks that sounds logical and ....... it works. Thanks to@DavidM and @BillyM.

Marked as solved as easy as 4 clicks

[DavidM]

Thanks for getting back @dephead2004 

I really enjoy reading threads that are solved by the community. Just how it's meant to work.

Cheers

David

[scoopuk]

I should have said in my initial post. When the new BT Vision box was ordered I received a remote very quickly as a “replacement” and then when the box arrived it came with a remote. 
Now one remote Input Select works fine while the other does not respond. All other functions are fine. In hopes of speeding things up I bought a new remote from a third vendor. Same problem. I have reset and paired the remotes to no avail. I have left the working one alone. Should I reset and re-pair all three? Thanks