TV pro box Wi-Fi connection issues

[TonyH45]

Hi All,

Does the BT TV Pro box only connect over Wi-Fi to a Hub 2, or will it connect using whole Wi-Fi discs?

My Hub 2 is in a different room and over 5m away, I have tried to connect via WPS on Hub and disc (in same room), and using SSID and password. Other devices mainly Tv and AppleTv have connected seamlessly to hub/ disc.

When it try to connect via SSID and password, the “Restart connection” pops up. 
My Hub2 has shown a 5GHz connection twice, but the  TV box states no internet connection and no apps.

I have tried all the usual restart Hub etc, so any help would be appreciated. Thanks

[ozsat]

I sent my 'Smart Hub 2' back as it is not as smart as the hub 6 I was using.

I had to switch off 2.4GHz on the 'Smart Hub 2' to get a stable connection with the Box Pro - but then other devices would not connect to the hub.

On the Hub 6 I name the two bands differently so can easily connect to 5GHz.

[TonyH45]

Thanks, I’ve have sorted by using Ethernet port from Wi-Fi disc to TV pro box as less than a 1m apart