Unable to Record series

[brianspringo]

OK,  so I can record some series on my BT youview box but not others.

For example, Pointless will not record series but will record individual episodes whereas The Chase will record series.

I have tired the usual trick of switching the box off waiting a few minutes then switching back on. This does not work.

Any help with this appreciated

[Anonymous]

Is your box connected via an aerial @brianspringo for your Freeview based channels or are you using the internet delivered versions?

[brianspringo]

Internet delivered

[Anonymous]

And is it only on Freeview channels (1 - 5), or others (such as AMC, BT Sport or NOW based), or a mix of both?

[brianspringo]

Only channels 1-5, not tried to record from anything else.