There are 2 types of feedback group on the TV Box Pro, and TV Box Mini.
One is applied at the account level by EE, and applies to all boxes on the account. If the box is factory reset, the group will be applied again. These groups are actively managed, and we make sure they get all the relevant software updates at the right time.
The other is feedback groups applied by YouView. They're applied specifically to a box, and reset back to default if the box is factory reset. YouView have confirmed that they've now updated the software for this group, so boxes should update overnight tonight (or now, if you check for updates). They've apologised for the delay in updating, due to a recent change in staff. If you'd like to leave the group, you can factory reset (keep recordings) to clear it.
Note: there are only a tiny number of YouView feedback groups, accounting for fewer than 0.1% of boxes. Thanks for raising this @Clinton11 as you may have been stuck without for a while, and I doubt we would have noticed.
