yourview

[delboy55]

over the last few days my tv box has been making a few noise  I have had box for some time now but it work ok .

do i need a new one or is it ok .

[Les-Gibson]

It could be that the hard drive is on its way out, if so then you will lose any recordings on it. Don't switch it off because it may not restart

[delboy55]

Thanks for reply but tonight box shut down when i try to start it up it just keeps going loading then bt waking up had it on for a hour and nothing . I guess it died and need a new one 

[Les-Gibson]

Yes. It sounds like the hard drive has failed, BT will replace it free of charge if you're in contact

[MandyF]

Hi @delboy55,

I'm sorry to hear about the issues with your TV box. I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks 

MandyF