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Message 1 of 5

yourview

over the last few days my tv box has been making a few noise  I have had box for some time now but it work ok .

do i need a new one or is it ok .

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Message 2 of 5

Re: yourview

It could be that the hard drive is on its way out, if so then you will lose any recordings on it. Don't switch it off because it may not restart

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Message 3 of 5

Re: yourview

Thanks for reply but tonight box shut down when i try to start it up it just keeps going loading then bt waking up had it on for a hour and nothing . I guess it died and need a new one 

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Message 4 of 5

Re: yourview

Yes. It sounds like the hard drive has failed, BT will replace it free of charge if you're in contact

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Message 5 of 5

Re: yourview

Hi @delboy55,

I'm sorry to hear about the issues with your TV box. I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks 

MandyF

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