550 spam, or phishing or malware

[andystarthryc]

Hi 

I have been sending email to multiple accounts in the past but today I cant send the mail out i get the following message 

'******@btinternet.com' on 04/01/2024 09:57

            550 spam, or phishing or malware.  Please check or edit your message and try sending it again. (6-1-3-2) ID (6567CEC104D44B48)

please help 

[Andy_N]

Please edit your post to remove the email address.

[RobbieMac]

Hi @andystarthryc

Welcome and thanks for posting!

I am sorry for the error message 550 you're seeing when sending emails.  Have a look at this link for guidance on how to resolve this:  BT Email - best practices for postmasters and senders of email

Thanks,

Robbie