554 Message rejected for policy reasons

[NeilO · Accepted solution]

@molar59 thanks for speaking with me over the last couple of days, I'm glad that I was able to help you get this resolved.

Neil

[richardn46]

Hi @JohnC2,

Sorry to bother you but I am having the same problem. I have spoken with the BT chat. I was advised to send an email to every affected address asking them to mark the email as safe. I'm a bit apprehensive about having to explain this to some of the recipients since they are eldery. I wondered if there were any other solutions?

Best,

Richard