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Message 1 of 7

Add BT email to iOS Mail - Stuck in a loop

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Hi,

I deleted my BT email from my iPhone 14 SE, then I re-added but now  I can't. The process  goes like this:

- Tap Settings->Mail->Yahoo!

-Presented with "Sign In" screen, I enter my email address -> Next

- Presented with "Prove your not a Robot", I click the checkbox

- Presented with "Select all cars", I select all cars I see and tap Verify

- And this is the kicker, I'm presented with a next screen  "Enter Verification Code. You'll get an email in 'myactual_email_address' if it's linked to your account". Well, it is my account - it's not linked. I do NOT get a verification code to that email address (I've signed in online to check).  On that page is "Try sending another way". If I click that I get another screen telling me "Too Many Attempts".

I did some investigation a few days ago and found it could be an incorrect password and a 24 hour timer sets off. I've left it multiple times, way more than 24 hours. I never get the option to my enter my password - I just get this weird loop.  And I NEVER get a code.

I signed into my email online through a browser and input a secondary account hoping that might help, but it didn't.

I've done the usual, restarted the phone, signed out of iCloud.

Can anyone shed light this mystery ?

Thanks,

DJ

 

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Message 2 of 7

Re: Add BT email to iOS Mail - Stuck in a loop

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Why are selecting Yahoo?

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Message 3 of 7

Re: Add BT email to iOS Mail - Stuck in a loop

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I thought that's what it was. 

 

The options presented to me on Add Account are

iCloud

Microsoft Exchange

Google

Yahoo!

AOL

Outlook

Other

 

Is not Yahoo ?

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Message 4 of 7

Re: Add BT email to iOS Mail - Stuck in a loop

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@DazJameswrote:

I

Other

 


Try that option and then follow through, setting up your BT email.

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Message 5 of 7

Re: Add BT email to iOS Mail - Stuck in a loop

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It hasn't been Yahoo for years, as @Carlusha says, you need to select 'other'

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Message 6 of 7

Re: Add BT email to iOS Mail - Stuck in a loop

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I restored my iPhone 7 onto a new iPhone SE and that gap is quite a number of years.  

Got it working. Not sure why I didn't think of that, got stuck in a loop myself.

Thanks for your help everyone.

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Message 7 of 7

Re: Add BT email to iOS Mail - Stuck in a loop

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@DazJames It's been 10 years since BT began the process of severing Yahoo links.

BT / Yahoo email 

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