Solved! Go to Solution.
Uninstall it and install a proper email app such as Blue Mail
Hi @Cariad15 Thanks for posting, I'm sorry that should be happening, has the app just started doing this after the recent update?
I'd recommend an uninstall and reinstall to see if that helps.
Thanks
Neil
The BTMail app just goes from one probem to another.
You should seriously consider uinstalling it and install a decent tried and tested email app such as the one already suggested above.
I really have no idea why people persevere with the BT mail app.