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Message 1 of 3

BT Openworld

I am not receiving e-mails Forwarded to my BT Openworld account from an Outlook account but I can receive Forwarded  emails from GMAIL.

The outlook account in question can Forward to emails to other accounts so it appears as though there is a problem with my BT Openworld email not receiving Forwarded emails. 

This has only started to happen in the last two weeks?

Any suggestions?

 

 

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Message 2 of 3

Re: BT Openworld

Use xxxx@btinternet.com rather than xxxx@btopenworld.com. The two are interchangeable but Outlook might not like btopenworld.

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Message 3 of 3

Re: BT Openworld

Many thanks that worked but I m still puzzled why this is happening when unto a few weeks ago there were no issues.

Not sure if it's because of the move to Norton?

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